Claims and Medical Director Jackie Secia
Jackie Secia is CWCI’s Claims and Medical Director where her responsibilities include oversight of CWCI activities related to claims administration and medical services; serving as staff liaison to CWCI’s Claims and Medical Care Committees; and working with Institute staff, members, and others in the community on research, regulatory testimony, and education in those key areas. Jackie’s tenure in the California workers’ compensation industry spans more than four decades, a majority of which was spent in claims management and training positions, including stints at State Compensation Insurance Fund, Western Employers, Fremont Insurance, Zenith Insurance and most recently, as Director of Quality Assurance at York Insurance Services/Sedgwick. Previously she also owned her own consulting business, working with employers, TPAs, and insurers on all aspects of California workers' compensation, including educational programs on legislative reforms, PD rating, and medical control; providing expertise on claim audits and file reviews; and serving as an expert witness for insurance civil litigation. Jackie holds a bachelor’s degree from UC Irvine, has taught courses for the Insurance Educational Association (IEA), served as an instructor for the IEA/CWCI Workers’ Comp Accelerated Claims Examiner Training Course, and been a faculty member for multiple CWCI seminars dealing with statutory and regulatory changes enacted over the past 30 years.