CWCI's review of initial OSIP data on public self-insured claims from FY 2019/20 shows claim volume fell 6.4% due to a big drop in the number of medical-only claims, but a sharp increase in average indemnity payments pushed average benefits paid per claim up by 7.4%, driving first report aggregate benefit payments up to a record $414.9 million, though total incurred losses fell 2.8 percent to $1.33 billion.